Gift card
Is there any better feeling than knowing you’ve given someone the perfect pressie?
Particularly when it comes to finding the ultimate gift for our tweens and teens. It has to be cool, but also safe; it should be age-appropriate but also heaps of FUN. Oh, and it needs to look fabulous.
Well, here at Twinxie Girl, we’ve made it a whole lot easier to be awarded “Best Gift Giver” by delivering all of that and more. Our products are specially – and expertly – formulated for tweens and teens while our beautiful rose-gold packaging is sure to delight anyone lucky enough to be unwrapping it.
And as our gift to you, we’ve made the ordering and delivery process as simple as possible. No need to make a trip to the shops; choose the gift card you want below, add to cart and proceed to payment. Then just sit back and relax, knowing that the perfect birthday gift/ school leaving gift/ well done gift/ just because gift is winging its way to you.
Frequently Asked Questions
100% satisfaction guarantee
Every Twinxie Girl product is created just for you – so if, for any reason, you’re not totally pumped with your makeup, just give us a shout and we’ll sort it out for you. No stress.
Easy and worry-free returns
There’s enough on your plate as it is, so when it comes to
returns, we’ve made the whole process easy-as-pie. Drop us a message and we’ll do the rest.
If for any reason you are not satisfied with your product, being a damaged, faulty or incorrect product, or you changed your mind, we will offer you a refund or a replacement if you contact us within 30 days of your original order date. Any claim after this period will be investigated and may not be accepted.
If you’d like to make a request for a refund or a replacement, please email hello@twinxiegirl.com.au with your order number (which can be found in you order confirmation email), the item(s) that you would like to return, and the reason for the return.
Once the return is processed and approved, you’ll be automatically refunded on your original payment method. Please remember financial institutions may vary in time to process refunds.
CANCELLATIONS
Should the need arise to cancel an order after you've placed it, we’ll do our best to accommodate your request. Order cancellation is a time-sensitive action, so please email us as soon as possibly at hello@twinxiegirl.com.au and we will see what is possible to do.
Shipping Information
All orders are processed within 48 hours (excluding weekends and public holidays) order placement. Orders placed on weekends and public holidays are processed the following business day.
Your order is shipped from our warehouse in Sydney, Australia.
You will receive a confirmation email once your order is placed and another notification when your order has shipped. Please allow 48 hours for the tracking information to become available.
We ship your goodies through Australia Post based on the delivery address. All orders have parcel tracking and you should receive an email with tracking information as soon as your package leaves our warehouse.
Please note that delays may occur due to extended Covid-19 restrictions and high parcel volumes as per Australia Post.
SHIPPING WITHIN AUSTRALIA
We offer free standard shipping within Australia for orders over $65.
For orders under $65, we offer a flat rate of only $9 within Australia.
INTERNATIONAL SHIPPING
International shipping rates are calculated at checkout and charges depend on the weight of the order and the delivery location.
Good stuff in / Bad stuff out
Every single product contains 100 per cent safe and natural ingredients that benefit, soothe and hydrate young (and sensitive) skin.
We also avoid ingredients that don’t actively benefit the skin. No nasties welcome!
Safe, natural and organic
We’re all about maximising the amount of certified organic ingredients in our products. We’re pleased to say that 100 per cent of our ingredients are sourced locally here in Australia, meaning you’re getting the absolute best when it comes to natural, safe, vegan and organic products.
Non-toxic and allergy friendly ingredients
As well as being all-natural, we ensure that the ingredients we use to formulate our products are non-toxic. We’ve developed a strict screening process (read more here) to ensure we don’t trigger any allergies, and that our products are safe for sensitive skin. Twinxie Girl makeup is 100 per cent nut-free, gluten-free, dairy-free oils and cruelty free.
FYI: We trust the quality of our products but we do recommend a patch test before first use as every skin reacts differently to different ingredients.
Fun and age-appropriate
Developed with our tweens and teens in mind, the Twinxie Girl range comes in a wide variety of subtle, natural shades, in shimmery and matte finishes. Packaged in pretty rose-gold pots and tubes, it’s also fun to use and fun to wear!
Feels like Mum’s:
Twinxie Girl products may be
made for young girls but that doesn’t mean they look or feel it! We know how much fun it is to dip into Mum’s makeup bag, so our entire range feels just as
special, and just as luxurious!
Backed by science and worry-free for mums
Backed by science:
Twinxie Girl is expertly formulated by a chemical engineer who has gone on to study cosmetic science and advanced colour cosmetic formulation. When we say backed by science, we mean it.
Worry-free:
We know there are a million things to think about (and worry about) every single day, so we want to take one of those things off your plate. Our little ones are at the forefront of every thing we do and make, so you can be sure you’re creating magical memories with your tween or teen in the safest possible way.
Made in Australia
We are a proudly Australian, family run business. We develop, formulate, manufacture, test and ship all of our products in Australia and around the world. One of the many benefits of performing our tests in-house is that we can guarantee the highest possible level of quality control.
